YOUR PRIVACY CHOICES

Control How Your Personal Information Is Used

At TotForge, our general merchandise online store, we want customers and visitors to understand the choices that may be available regarding personal information, cookies, advertising, and marketing communications when using totforge.com. Your rights may depend on your location and applicable laws.

1. Cookie Preferences

Our website may use cookies and similar technologies:

• Essential: Support cart, checkout, account access, security, navigation, and order processing.
• Functional: Remember settings and support optional site features.
• Analytics: Help us understand website usage and performance.
• Advertising and marketing: Where used and permitted, help evaluate campaigns and provide more relevant communications.

Where cookie or consent-management controls are available, you may use them to manage non-essential categories. Blocking essential technologies may affect shopping cart, sign-in, or checkout features.

2. Marketing Emails

You may unsubscribe from promotional emails using the unsubscribe link in those messages. You may still receive necessary order, payment, delivery, account-security, return, and customer service communications.

3. Browser and Device Controls

Depending on your browser or device, you may be able to block or delete cookies, restrict some tracking technologies, manage advertising identifiers, and adjust site or location permissions. These settings may affect website functionality.

4. Access Your Personal Information

Where applicable law provides this right, you may request access to certain personal information we maintain, including information about eligible categories, copies, or relevant processing practices.

5. Correct Information

You may request correction of inaccurate personal information where permitted. For active orders, contact support promptly if an address or contact detail needs correction; changes may no longer be possible once fulfillment or shipment is underway.

6. Delete Information

Where applicable, you may request deletion of eligible personal information. We may retain certain information for tax and accounting, transaction records, fraud prevention, legal compliance, dispute resolution, and security where permitted or required by law.

7. Opt Out of Certain Processing

Depending on applicable law and technologies actually used on our website, you may be able to opt out of targeted advertising, cross-context behavioral advertising, certain sharing or sales of information as legally defined, or covered profiling activities. Use available website controls or contact us to submit a request.

8. Global Privacy Control

Where required by applicable law, we will recognize valid opt-out preference signals, including Global Privacy Control, in the manner required for the relevant processing activities.

9. Identity Verification

We may request information reasonably necessary to verify your identity before fulfilling certain privacy requests. Do not send full card numbers, CVV codes, banking passwords, or similar sensitive payment credentials.

10. Authorized Agents

Where applicable law permits an authorized agent to act on your behalf, we may ask for evidence of authorization and appropriate identity verification. We may contact you directly when legally permitted.

11. Non-Discrimination

We will not unlawfully discriminate against customers for exercising applicable privacy rights. Some information may remain necessary to complete transactions or provide requested services.

12. Privacy Requests

Email service@totforge.com with the subject Privacy Request. Include your name, email associated with your order or account where applicable, the type of request, and enough detail for us to understand it. We will respond according to applicable law.

13. Additional Information

Review our Privacy Policy for more information about how we collect, use, disclose, transfer, and retain personal information. Privacy and cookie tools, if available, may also appear directly on our website.

Contact TotForge

Store: TotForge
Website: totforge.com
Customer Service Email: service@totforge.com
Customer Service Phone: +1 (727) 321-8500
Operating Company: Heilongjiang Sandong Trading Co., Ltd.
Registered Business Address:
Room 508, 5th Floor, No. 73 Gogol Street
Nangang District, Harbin
Heilongjiang Province, China

The registered business address is not necessarily a return warehouse. Please contact customer support for return instructions before shipping items back.

TotForge — Everyday Essentials. Thoughtfully Selected.